EML Systems
EML Systems is a Software House formed by Liz Horwich in 2005, Qualified to BSc Degree level in Computer Studies and with over 15 years experience in the Software Development Industry. Developing applications for Software Houses and Large Blue-Chip Companies, In-house systems development and large Business Software Packages.
At EML Systems our Mission is to create and deliver high Quality Software Applications using our extreme PASSION and COMMITMENT and EXPERIENCE.
EML Systems work with highly experienced associates who are Software Developers in key specialist sectors.
WHO Drives your business? Is it You? Or, do your Systems Drive YOU?
WHY would you want to struggle along with a System that doesn’t work for you?
WHAT information do you need that your current Software does not give you?
WHEN did you last update your Software?
WHERE can you find your crucial customer data?
HOW difficult is it to interpret your data?
EML Systems can create the Software that will allow YOU to drive YOUR Business….The way YOU want to…..Delivering the information that YOU need…..Allowing you to make sense of YOUR data.
Within Your Budget allow us to develop Your Software using our flexible approach
Our aim is to build long-term relationships with all our Clients and to be your favoured Software Supplier.
Management Information System
Our REPORTING APPLICATION provides you with the perfect starting point for developing your own Bespoke Package. It will run alongside your existing Software and will bolt on to any SQL Server or Access Database therefore saving you TIME and EXPENSE.
o Includes 5 REPORTS Customised for your Business
o New Reports added whenever required
o Compatible with your existing system
o Expands to meet your needs with new Reports
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EML Telephone Analysis Reporting
With our TELEPHONE ANALYSIS REPORTING you can immediately see the information you need in order to determine what is happening when your Customers call you. We analyse your Telephone System Database and then you decide what information it is that you need to see on your Bespoke Reports.
o HOW MANY “MISSED CALLS” DOES YOUR BUSINESS RECEIVE?
o HOW MANY MINUTES WAS YOUR POTENTIAL CUSTOMER ON HOLD FOR?
o WHO ANSWERED THE CALLS MADE TO YOU TODAY BETWEEN SPECIFIC HOURS?
o GIVE ME A LIST OF CALLER ID’S WHO WERE ON HOLD FOR MORE THAN 5 MINUTES?
With EML’s Telephone Analysis Reporting this information will be on your desk within a mouse-click.
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Bespoke Software Applications
We can and do create Software Solutions for a multitude of industry sectors. Every Company has its own unique way of working so YOUR SOFTWARE is developed in that exact way.
We have worked with:
o The MoD - Developing them a Package that controls repairs to Barracks. Now adapted for use within Housing Associations
o A Public Transport Company – A system that delivers automated letters to people who evade ticket payment
o A Multi-National Investment Bank – Processing Live Stocks & Share prices
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Examples of Work
